Frequently asked questions
Answers to the questions drivers and businesses ask most.
What is Yimken?
Yimken is an Iraqi app that connects vehicle owners with spare-parts companies, workshops and crane drivers — browse, order and track, all in one place.
Is the app free to download?
Yes. Yimken is free to download on the App Store and Google Play, and free to use as a customer.
How do I place an order?
Create an account with your phone number, choose a part from a company or a service from a workshop, and send the request. You'll be notified as its status changes.
How does crane pricing work?
You set the pickup point and destination on the map, and the app shows the calculated price before you send the request.
How do I become a company or workshop?
Every account starts as a customer. From the app you can request an upgrade to a company or workshop account, which goes through review by the platform.
Which languages does Yimken support?
Yimken works in Arabic and English, with full right-to-left support for Arabic.
How is my data handled?
Only the order data needed to fulfil a request is shared with the relevant provider, and your location is used only when you ask. You can view, edit and request deletion of your data in the app.
How do I delete my account?
You can request account deletion from inside the app. See the User Data Deletion page for details.